Return Policy.

Paperie Maze Art and Design

All items at Paperie Maze Art and Design are custom made with love and care—just for you. Because of this, all sales are final. We do not accept returns, exchanges, or issue refunds.

However, if your order arrives damaged or there's an error on our part, we're happy to offer a remake of the affected item(s).

To request a remake:

  • Contact us within 5 days of delivery

  • Provide clear photos of the issue

  • Ensure the item is unused and in its original condition

Please note: We are unable to remake items due to customer-submitted errors, design changes after ordering, or normal wear and tear.

If you have questions or concerns, we’re here to help—just reach out via our Contact page or email us at [your email address].

Thank you so much for supporting handmade!

Privacy Policy.

Effective Date: May 13, 2025

At Paperie Maze Art and Design, your privacy matters. This policy explains how we collect, use, and protect your information when you visit our website, which is hosted on Squarespace.

1. Information We Collect

When you browse or purchase from our site, we may collect:

  • Personal Info: Name, email address, shipping and billing addresses, and payment details (via secure third-party processors like Stripe or PayPal).

  • Order Info: Customization notes, communication about your purchase, etc.

  • Technical Data: Your IP address, browser type, device type, pages visited, and how you interact with our site (via cookies and analytics tools used by Squarespace).

2. How We Use Your Information

We use the information to:

  • Process and ship your order

  • Communicate with you about your purchase

  • Respond to questions or concerns

  • Improve our website and user experience

  • Send occasional emails (only if you’ve opted in)

We will never sell or rent your personal information to anyone.

3. How Squarespace Handles Data

Our site is built and hosted through Squarespace. They may collect and store certain data as part of operating and analyzing the website. For more details, you can review Squarespace’s Privacy Policy.

Payment processing is handled by trusted third parties (e.g., Stripe, PayPal), and we do not store your payment info.

4. Cookies & Tracking

Squarespace uses cookies and similar technologies to:

  • Remember your preferences

  • Track site traffic and performance

  • Enable basic site functionality

You can control or disable cookies through your browser settings at any time.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing emails at any time

To make a request, email us at hello@paperiemaze.com.

6. Children’s Privacy

This site is not intended for children under 13, and we do not knowingly collect data from them.

7. Policy Updates

We may update this policy occasionally. Any changes will be posted on this page with the revised date.

Questions?
We’re happy to help. Contact us at hello@papermaze.com.